Defining, Documenting and Measuring Compliance Program Effectiveness

The risks of having a compliance program that exists only on paper are well-known, but measuring whether the program is actually working, how it is working, and documenting those findings for internal and external stakeholders present challenges.  A recent program at the SCCE Annual Compliance & Ethics Institute considered how compliance professionals can take steps, through documentation and measurement, to demonstrate the effectiveness of their compliance programs.  The program featured Scott Hilsen, a managing director at KPMG Forensic and Jean-Paul Durand, a vice president and chief ethics and compliance officer at Tech Data Corporation.  See also “How Can CCOs Demonstrate Compliance Program Effectiveness?,” The FCPA Report, Vol. 3, No. 19 (Sep. 24, 2014).

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