Managing Off‑Channel Communications in Internal Investigations

In virtually any organization, employees sometimes send work-related messages through channels other than those that are officially condoned but off-channel communications can make collecting evidence in an internal investigation difficult, to say the least. At a panel during SCCE’s 24th Annual Compliance & Ethics Institute, experts shared advice on constraining and tracking off-channel communications. This article distills their insights. See “How Internal Investigations Can Let the Compliance Team Shine” (Jan. 29, 2025).

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