CCOs face a dizzying and ever-changing array of business communications, and they must adapt compliance practices developed in the age of email to the newer forms of messaging such as WeChat and WhatsApp. This second article in a three-part series originally published by our sister publication the Private Equity Law Report reviews policies and procedures that firms should enact to curb harmful electronic communications practices by their employees, as well as how to train staff on those policies. The first article outlined the regulatory obligations around electronic business communications and described why and how the current use of messaging technologies developed. The third article will detail how CCOs can approach the capture, archiving and surveillance of electronic communications other than email, as well as the challenges of producing responses to document requests from regulatory bodies. See our three-part series on the first 100 days as a GC/CCO: “Developing Knowledge and Forging Key Relationships” (May 12, 2021); “Developing Knowledge and Forging Key Relationships” (May 26, 2021); and “Managing Daily Work, Performing Risk Assessments and Looking Ahead” (Jun. 9, 2021).