High- and Low-Tech Innovations to Overcome Compliance Training’s Drawbacks in the Financial Industry

The challenge for any organization’s compliance team is to create a meaningful, cost-effective and durable training program while simultaneously satisfying legal and regulatory requirements, especially in highly regulated industries such as banking. In a recent panel at SCCE’s 2017 Compliance & Ethics Institute, compliance officers from financial institutions – including Gary Collins, managing director at BNP Paribas, Melinda Miller, vice president and manager of regulatory compliance at HSBC, and Cassandra Knight, former head of company compliance at Morgan Stanley (now at PayPal) – discussed their experiences providing effective and well-received training in a digital age. See “Training Insights From In-House Experts”: Part One (Jun. 1, 2016); and Part Two (Jun. 15, 2016).

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